Los clientes esperan empatía. He aquí cómo ofrecerla
Harvard Business Review Wake-Up Call Spanish

Cómo una empresa utilizó la IA para ampliar su base de clientes
Harvard Business Review Management Update Spanish

Superintendency warned businessmen who have canceled concerts that they have to return the money
Organizers must provide timely, clear, truthful, sufficient, verifiable, understandable, accurate and appropriate information to consumers, the organization emphasized

These are the best banks in Colombia, according to customer satisfaction
One of the keys on the part of some banks was their evolution in the different digital platforms, which led to an improvement in processes.

These are the best banks in Colombia, according to customer satisfaction
One of the keys on the part of some banks was their evolution in the different digital platforms, which led to an improvement in processes.
